How to Reschedule the TOEFL Exam: Rules & Process (2026)

If you have already booked your TOEFL exam but cannot appear on the scheduled date, ETS allows you to reschedule the exam to another date. You can easily reschedule the TOEFL exam through your ETS account or by phone, at least 4 full days before your test date.

This guide covers the TOEFL rescheduling policy, valid reasons to change a date, the step-by-step process, rescheduling fees, and the cancellation and refund rules.

Key Highlights:

• You can reschedule your TOEFL exam at least 4 full days before the test date through your ETS account or by phone.
• The TOEFL rescheduling fee in India is INR 5,900, including 18% GST, and you pay this fee for each rescheduling request.
• If you cancel at least 4 full days before the test, ETS refunds 50% of the original test fee. Late cancellations and rescheduling requests do not qualify for a refund.
• There is no rescheduling fee if ETS cancels or moves your TOEFL exam date.

What is the TOEFL Rescheduling Policy?

According to the TOEFL rescheduling policy, a test-taker can move a registered TOEFL iBT appointment to a new date if ETS receives the request at least 4 full days before the test date. Requests made after this deadline result in the loss of the test fee. For example, if you have booked your TOEFL exam for a Saturday, you must reschedule it by Tuesday. 

• Rescheduling channels: You can reschedule through your ETS account or by phone. ETS does not accept rescheduling requests through regular mail, email, or the test centre desk.
• Rescheduling fee: You must pay the rescheduling fee of INR 5,900 (Including 18% GST) before selecting a new test date.
• Test registration transfers: You cannot transfer your ETS account or TOEFL registration to another person. Only the registered test-taker can reschedule the appointment.
• Number of reschedules: ETS does not specify a maximum number of reschedules. However, you must pay the applicable rescheduling fee each time you change your appointment.

Note: ETS does not charge a rescheduling fee if it cancels or moves your test appointment. If severe weather, a natural disaster, or hazardous conditions at the test centre force a change, ETS will contact you by email or phone. Keep your contact details updated in your ETS account so you do not miss these notifications.

How to Reschedule TOEFL Exam?

You can reschedule your TOEFL exam online through your ETS account or by phone. To reschedule by phone, call 1-800-123-9418 and follow the instructions provided by ETS customer support.

 Here is a step-by-step guide to reschedule your TOEFL exam date through the ETS account. 

• Step 1:Log in to ETS: Sign in to your ETS account using the credentials you used when registering for the test.
• Step 2:Open your registration: Select your existing TOEFL registration and choose the rescheduling option. Older versions of the ETS account may show this option as Modify under View Order(s). 
• Step 3: Select a new appointment: Choose your preferred test date and test centre. ETS does not allow you to book a test within 3 days of another TOEFL appointment. 
• Step 4:Pay the rescheduling fee: Pay the rescheduling fee of INR 5,900 (Including 18% GST) with a debit or credit card or PayPal.
• Step 5: Confirm your new booking: Complete the rescheduling process and save the confirmation email. It will contain your revised test date, time and other appointment details. 

Documents Required for TOEFL Reschedule

Before you reschedule your TOEFL exam, keep the following documents and details ready: 

• TOEFL program appointment number
• The exact name used during registration
• Date of Birth
• Mailing address
• Daytime phone number
• Email ID
• Original test date
• A reason for wanting to reschedule the exam (A short description of the problem is enough.)

How Much is the TOEFL Rescheduling Fee?

The fees for rescheduling the TOEFL test can vary based on the country where you booked the test. The TOEFL rescheduling fee is INR 5,900 (Including 18% GST) for test takers in India. If you miss the 4-day rescheduling deadline, you have to forfeit your TOEFL exam fees. ETS does not provide a refund for a late rescheduling or cancellation request. If you still want to take the TOEFL on a later date, you must make a fresh registration and pay the full test fee again. 

TOEFL Rescheduling Deadlines 

The table below shows the last day you can reschedule your TOEFL exam based on your original test day. Since ETS requires the request at least four full days before the test, the deadline falls on the corresponding weekday shown below. 

TOEFL Cancellation & Refund Policy 

If you no longer plan to take the TOEFL exam, you can also cancel your test appointment instead of rescheduling it. If you cancel your test appointment 4 days before the exam date, you’ll automatically receive a refund of 50% of the original test fee you paid. ETS retains the other 50% to cover registration processing and the seat it held for you.

• Refund method: ETS credits the refund to the original payment method and issues no cash refunds. Card and bank refunds in India can take about 15 business days to process.
• Currency: ETS refunds in the currency used for payment. If you paid in a currency other than INR, the refund uses the exchange rate on the refund date, not the rate on the payment date.
• Refund scope: The refund covers the test fee only. Prep materials, additional score reports, international test site fees, and service fees stay non-refundable.
• No-refund cases: ETS does not offer refunds when a test taker skips proper registration procedures, fails to present valid ID, arrives late for the test, or does not attend.

Key Factors to Consider Before Rescheduling TOEFL

Before you choose to reschedule your TOEFL exam, you need to consider the following factors:

• University deadlines: Before confirming a new date, check your university application deadlines and leave enough time for a retake if you need a higher TOEFL score. 
• Score recipients: Recheck your score recipient list after rescheduling. ETS includes up to 4 score reports in the test fee, and you can change recipients until 10 pm local test centre time on the day before the new test date.
• Repeat rescheduling: Each rescheduling request costs a separate INR 5,900 (Including 18% GST), so a second change doubles the cost. So plan the new test date carefully.
• Test centre availability: If you plan to take the TOEFL at a test centre, check nearby centres for available dates before rescheduling. This helps you choose an appointment that fits your schedule.

From the Desk of Yocket

Rescheduling your TOEFL exam can give you more preparation time, but it can also affect your application timeline and add extra costs. Before changing your date, check test availability, university deadlines, and whether you have enough time for a retake if required. 

If you need structured preparation before your new test date, Yocket Prep can help you practise with targeted resources. This way, you can prepare more confidently for the TOEFL exam.